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Review Collection and Sharing

At Bierman Autism Centers, we greatly value the feedback and testimonials provided by our clients and customers. This section outlines our rules and processes for collecting and sharing reviews.

Collection of Reviews:
  1. Solicited and Unsolicited Reviews: We may collect reviews and testimonials from individuals who have engaged with our organization. These reviews can be solicited or unsolicited, reflecting genuine experiences and opinions.
  2. Transparency: We believe in transparency and will always make it clear whether a review has been solicited or provided voluntarily.
  3. Identification: When sharing reviews, we will include an accurate statement of the relationship with the testimonial author, such as identifying them as a former client or specifying their position, if applicable.
  4. Source Disclosure: Where appropriate, we will disclose the source of the testimonial being shared. This includes mentioning whether the review originated from our website, a Bierman parent survey, a Google online review, or any other reputable source.
Privacy and Data Protection:
  1. Protection of Private Information: We are committed to protecting the privacy of our clients and customers. When sharing reviews, we take precautions to safeguard personal information and will often use pseudonyms, such as ‘Bierman Parent,’ to maintain anonymity.
  2. Withdrawal Option: Individuals who have provided testimonials have the right to withdraw their review at any time. If you wish to withdraw your testimonial, please contact us at marketing@biermanautism.com, and we will promptly remove it from our marketing materials.
  3. Review Solicitation Protocol: We adhere to a formal review solicitation protocol that includes clear and thorough descriptions of where and how testimonials will appear. We make potential reviewers aware of any risks associated with the disclosure of their private information.
Your Choices:

You have choices regarding the reviews and testimonials you provide to us. You can choose to share your feedback, and we appreciate your willingness to do so. You can also choose to withdraw your testimonial at any time.

By engaging with our products and services, you acknowledge and consent to the rules and processes outlined in this section regarding review collection and sharing. If you have any questions or concerns, please don’t hesitate to contact our privacy team.

We reserve the right to update this section of our privacy policy to reflect changes in our review collection and sharing practices. Please review this section periodically for any updates.

Last updated: 11/16/2023